Shipping policy

Effective Date: [22--11--2024]

1. Delivery Locations
We deliver across India to all serviceable pin codes. If your location is not covered by our logistics partners, we will inform you promptly and provide alternative solutions.

2. Delivery Time
Orders are typically processed and dispatched within [0-1 business day] after confirmation. Estimated delivery times are as follows:

Metropolitan Areas: 3–5 business days

Non-Metropolitan Areas: 5–7 business days

Northern Eastern Parts & Southern Region: 7--10 business days

Please note that delivery times may vary due to unforeseen circumstances such as natural disasters, holidays, or logistical issues.

3. Shipping Charges

Standard Delivery: ₹0(Free for India)

Express Delivery (Not applicable): 

4. Order Tracking
Once your order is dispatched, a tracking ID will be shared via email or SMS. You can track your order on our logistics partner’s website or through the link provided.

5. Packaging
Your Ayurvedic hand Cleansers will be securely packaged to ensure they arrive in perfect condition.

6. Damaged or Lost Shipments
If your shipment is lost or arrives damaged, please contact our customer service team at [+918816904192] within [48 hours] of receiving the order. We will initiate an investigation and arrange for a replacement or refund as applicable.

7. Undelivered Orders
If the delivery attempt fails due to an incorrect address, unavailability, or other reasons, the product will be returned to us. Re-delivery charges may apply.

8. Contact Us
For any shipping-related queries, please reach out to our customer service team:

Phone: +918816904192

Email: info.streamlineteam@gmail.com 

Neomio Ecommerce OPC pvt ltd 

Corporate Identification Number (CIN) is U74999RJ2020OPC071985 and its registration number is 71985.

C/O VEERSINGH BHAGASARA,VILL-DHANDHAR PO-D.K.BAS, , SURAJGARH, Rajasthan, India - 333031.

Working Hours: Monday--Friday 9:00AM--6:00PM

10. Changes to the Shipping Policy
We reserve the right to update or modify this shipping policy at any time. Changes will be effective upon posting on our website.